We got to know that some details are unclear in regards to accessing our food bank, so we prepared this guide to help those who are interested better understand our services.

Referrals

CFINE’s food bank and offices are located at 2-4 Poynernook Rd., Aberdeen AB11 5RW. The food bank accepts referrals from various agencies but also operates a self-referral system. It means, if you don’t have a social worker but you need some help, you can still count on us. When you arrive, one of our foodbank volunteers will ask you to fill out a beneficiary form with your details. This form is important for us to better understand the key areas within Aberdeen where our help is needed and the reason why you struggle to make ends meet. Please note, you can indicate on this form if you’d like extra help, but we will talk about that later...

Food Bank

Once you fill out the form, you’ll receive your emergency parcel. Please try to arrive within the food bank opening hours (see below). We work on a first-come, first-serve basis, therefore we may run out of fresh, perishable items such as milk, bread, fruit & veg by the end of the day. A parcel lasts approximately for 3 days. Due to stock shortage, we can provide a parcel every 2 weeks.

Opening Hours:

Monday 10 am - 4 pm
Tuesday 10 am - 4 pm
Wednesday 10 am - 4 pm
Thursday 10 am - 4 pm
Friday 10 am - 4 pm
Weekends Closed

For more information about the food bank, please click here

Support Services

As mentioned above, we have a range of support services available for you. Our experienced SAFE Support Workers deal with money advice, debt advice, budgeting, form filling, energy cost and complimentary cooking classes.

When you are filling out the beneficiary form at arrival, just tick the box for further help and we will contact you. You must leave the correct phone number, so we can call you to schedule in an appointment. Our team will do everything to get you the benefits that you are entitled to.  

We expect our staff to treat you with respect at all times and we are asking you to do the same. Most of them are volunteers, giving up their free time to be there for you and help where they can. Our staff understands what you are going through as some of us had faced major difficulties in life as well.

You are not alone!