Supporting Those In Need

Our team of Financial Capability Officers are trained to support those facing financial difficulty or navigating the welfare system.

What Support Is Available?

  • Benefits and budgeting
  • Volunteering to improve your employability skills
  • Credit Union membership
  • Low cost loans & white goods services
  • Skills development training through volunteering
  • Access to affordable fruit and vegetables

Free & Confidential Benefits, Budgeting and Debt Advice

CFINE provides guidance and support through in-house Financial Capability Officers. We work in partnership with Grampian Housing Association, North East Scotland Credit Union and many others:

  • Checking entitlement to benefits and applying for benefits
  • Dealing with any issues around benefits such as delays/sanctions
  • Managing money on a budget
  • Dealing with debts
  • Referrals for Housing (for issues around council housing, tenancy & repairs, and homelessness), employability and energy advice

financial capability officers



We refer beneficiaries to Pathways, which offers one-to-one support to help people find the job they want. Their Keyworkers help people in all aspects of the job search: building confidence, develop a plan to reach their job goal, develop or update the CV, complete application forms, prepare for interviews, access funds to remove barriers to work e.g. training or equipment. Pathways run a drop-in session at our Aberdeen office every Thursday 10am - 12pm.

Energy/Heating Advice

 We refer beneficiaries to Scarf, which deliver services focused on: fuel poverty, energy efficiency, sustainable living, carbon reduction

How Do I Access The FCO Service?

Please contact us if you need to refer yourself or someone else to the FCO service.