*The SAFE Team at CFINE are currently experiencing an extremely high number of referrals and as a result, waiting times can be up to 3 weeks for new enquiries.

If you require urgent financial assistance, please see below for details of additional services available -

Aberdeen Financial Inclusion Team: 01224 069769
Job Centre Plus Freephone: 0800 169 0190
Scottish Welfare Fund Freephone: 0800 03 04 713
Citizens Advice Bureau: 01224 569750

You can also access Aberdeen City Councils FREE Benefits Calculator below which will help you find out what benefits you can claim:

Benefits Calculator

Thank you*

You could be missing out on benefits that you are eligible for. Contact CFINE’s SAFE Team for budgeting advice or a free benefit check.

SAFE stands for Support, Advice, Finance and Education. We will work with you to help you navigate the welfare system and ensure you are claiming the benefits you are entitled to, aiming to improve your household income.

The SAFE team offers a person-centred support service and can respond to complex issues and needs that you may have.

What support is available?

Benefits and Budgeting Advice
Applying for Crisis Loans and Community Care Grants
Volunteering opportunities at CFINE
Support to ensure you have access to technology to manage your benefits
Guidance and support in filling out forms

This initiative is funded by the Fairer Aberdeen Fund and The Scottish Government.

The SAFE Team at CFINE are currently experiencing an extremely high number of referrals and as a result, waiting times can be up to 3 weeks for new enquiries. Please see the 'SAFE Services' tab above for more information. Thank you

*If you are having issues with the online referral form please contact us using the phone number below.*

Please fill out the referral form below to contact the S.A.F.E. Team. Alternatively, you can reach us on 01224 531386 Monday-Friday, 10am-4pm. ‍

Who are you referring?

Myself

Someone else

Who is being referred?

Your Name

Your Email

WHAT IS YOUR RELATIONSHIP TO THE PERSON BEING REFERRED?

Name of person being referred optional

Phone

Email Address optional

Home Address optional

Address 1

Address 2

Post Town

Postal Code

Date of Birth optional

What is the referral for?

Any additional information? optional

I consent to CFINE collecting and storing the data submitted on this form for the purposes of this referral. I understand CFINE utilises the online Advice Pro Customer Relationship Management system to store user data, and this is stored securely. If an onward referral is required, I consent to CFINE passing my contact details to agencies listed above as part of the referral process. CFINE will not keep user data for longer than is necessary for the purposes of the SAFE service provided.

Cash First

What is Cash First?

Cash First approaches are an alternative to food banks or in-kind support. They provide people directly with money, pathways to money, or vouchers, making them an effective and dignified form of support for people facing hardship.

Why Cash First?

Cash offers flexibility for people to decide what their immediate needs are, whether they be purchasing the essentials, buying school shoes for their child, paying an energy bill, or paying down debt to get on a more secure financial footing. It can have an immediate impact on people’s lives.

Learn more about the Cash First approach in our toolkit below. This Cash First Toolkit has been made in collaboration with members of the Community Food National Reference Group.

Cash First Toolkit

Access the toolkit here

Additional information and support

Other Support Services

Access to Food

We provide access to food in a number of ways

Skills Development

We provide opportunities for skills development and employability support

Improving Finances